Terms of use

Last Updated: 15/08/2022

— Welcome to our online store. By using our website boutiquems.gr you automatically agree to the following terms, which you should read carefully. The present terms of use refer to transactions that are carried out exclusively through the boutiquems.gr website, which aims to promote, present and purchase products through online ordering and constitutes the electronic presence of the company:

M K P TASOUNIDOU OE with the distinctive title MS MEILLEURES SOEURS
Women’s clothing retail trade
Yemi number : 150385412000
Cyprus 24, PO Box: 30131 Agrinio
Tel. 2641302992
Website: www.boutiquems.gr
Email: msmeilleuressoeurs@gmail.com

TERMS OF USE OF THE ONLINE SHOP

  • By using our site, you agree that you may not use our products for any illegal or unauthorized purpose, nor may you use our services to violate any laws (including, but not limited to, copyright laws).
  • Apart from the expressly mentioned exceptions (third party copyrights) all the content of our website, information, data, photographs, trademarks, logos, graphics, designs and any other distinctive features as well as generally all digital files and the services provided by the online store are the intellectual property of the company and are protected by Greek, Community and international laws on intellectual and industrial property.
  • You must not transmit any material in any form that contains software viruses or any other code, files or programs designed to interrupt and cause damage to, destroy or impair the operation of any software or computer hardware.
  • Any use contrary to the above except for criminal or civil penalties will result in the termination of our services without any notice.
  • Our company reserves the right to suspend or refuse your use of its services without notice at any time, without any liability to you.
  • Our company reserves the right to modify or renew the products offered, the sales prices and other terms and conditions of the transactions without notice. It is your sole responsibility to keep yourself informed from time to time of any changes to this document.

1. IMPORTANT INFORMATION

  • The prices listed on all the products of our online store, as well as on the cart and checkout pages are final and include 24% VAT.
  • Our product prices are subject to change without notice.
  • We have made every effort to display the colors as accurately as possible in the photos of our products that appear in our online store. We cannot guarantee that your computer (or tablet or smartphone) screen will accurately display any colour.
  • We try to update the stocks of our products as soon as possible, however we cannot guarantee the availability of the displayed products as there are factors that may affect us (increased demand, minimum system update time, technical problems). However, we promise that in this case we will inform you as soon as possible.

2. METHODS OF PAYMENT

  • Substitution: Payment for products is made by cash or card upon delivery.

Order with payment obligation: We remind you that by placing an order in our online shop, you expressly acknowledge that this order entails a payment obligation. You must pay the monetary value of this order upon delivery. In case of non-receipt of your order, our company will ask for the costs of handling, packaging, transport and return of the order.

  • Bank Deposit: Payment for the products is made by paying the price to a partner bank. The products are shipped as soon as we receive the proof of deposit.

PIRAEUS BANK

IBAN BENEFICIARY

GR57 0172 1610 0051 6109 5650 807

M&P Tasounidou O.E.

  • Paypal: Redirection and Payment via PayPal. You can pay with your debit card, even if you do not have a PayPal account.
  • Credit Card: You can complete your credit card payments via PayPal (redirection), even if you don’t have a PayPal account.

3. MISSIONS – RETURN POLICY

Product shipments:

Our products are shipped through our partner company ACS courier within 2 to 5 working days. Our company is not responsible for delays due to external factors (weather conditions, road network problems, strikes, transport workload, etc.).

Shipping within Greece for orders over 60€ is free of charge and for orders less than 60€ the cost is 5,00€.

For shipments outside Greece, the current pricing policy of the transport company applies. Please contact us at msmeilleuressoeurs@gmail.com

If you wish for any reason to pick up our products with a different courier company, then the shipping and / or cash on delivery costs will be borne by you, regardless of the total order.

Returns/Changes of products:

We accept returns/exchanges of all products -except for the exceptions listed below- within 14 working days from the date of receipt. We must be informed in advance by email msmeilleuressoeurs@gmail.com or by phone at 2641302992 within 5 days. The products must be in their original excellent condition and be accompanied by their tags and proof of purchase.They should not bear any signs of use or wear and should be in their original packaging. Products that do not meet the above conditions during the quality control will not be accepted. Returns that arrive at our store without prior notification will not be accepted.

You can exchange the product you purchased for another of equal or greater value. In order to protect our goods, the maximum number of changes per product is set at 2 changes.

In case you are not satisfied with your purchase, we will refund your money in the same way as the original transaction and reduced by the amount of the shipping costs and bank charges, if any.

Any return due to an error of our company (e.g. any defective product, errors in number or design or color of products) is at our own charge (we cover the return costs)

Returns made for any other reason, including simple change, are charged to the customer at a cost of 5 euros.

The cost of returning products for shipments to inaccessible areas is calculated based on ACS Courier’s current price list.

The right of return cannot be exercised when purchasing goods manufactured according to the customer’s specifications or clearly individualised requirements (custom made) and the purchase of sealed goods which are not suitable for return, for reasons of health protection or hygiene, and which have been unsealed after delivery.

* Discounted products with a 50% discount and more with the indication “hot sale” as well as products of the swimwear-underwear category are NOT refundable.

All products to be exchanged/returned are sent to the company’s headquarters:

  • Cyprus 24 , Agrinio 30131 Greece

4. CONTACT

If you have any questions about the Terms of Use, you can email us at msmeilleuressoeurs@gmail.com or call us at 2641302992.

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